NIGHT OF GLORY AND FUN FOR CROWNE PLAZA STAFF

Datuk Haji Talib Zulpilip (second right) and wife Datin Dr Zaleha Abdullah (centre) arriving at the Crowne Plaza Riverside Kuching’s Crystal (15th) Anniversary Staff Celebration ‘Toast to The New Generation’, accompanied by Shaun Langdon, the General Manager of Crowne Plaza Riverside Kuching (left) and wife. PHOTO: RAMIDI SUBARI

KUCHING: Crowne Plaza Riverside Kuching (CPRK) strives to be the best hotel in the State by providing quality services.

“We believe good services and quality are vital to become the best in this industry,” said Chairman of Sarawak Economic Development Corporation (SEDC), Datuk Haji Talib Zulpilip at the Crowne Plaza Riverside Kuching Crystal (15th) Anniversary Staff Celebration on Monday.

Crowne Plaza Riverside Kuching is one of the SEDC hotels and resorts in Sarawak.

Themed ‘Toast to the New Generation,’ the Crystal Anniversary Staff Celebration was attended by 272 hotel staff and invited guests who included Talib’s wife Datin Dr Zaleha Abdullah, CPRK General Manager Shaun Langdon and his wife Trilby Langdon.

The event also served as an opportunity for the hotel to recognise staff who had contributed significantly to it through quality service, dedication, determination and hard work.

The highlight of the night was the presentation of various awards including the ‘Quality Service Champions of Champions 2007’. 

The winners were selected from the monthly ‘Make It Happen’ (MIH) winners of the year 2007. MIH is a service culture adopted by all Crowne Plaza hotel staff and reinforces the concepts of quality, efficiency, continuous improvement and teamwork.

While 168 written commendations on the hotel staff were received from the hotel’s guests throughout 2007, the ‘Quality Service Champions of Champions 2007’ were awarded to Julan Yu Abit from the Public Relations Department and Khaironiza Mohammad from the Housekeeping Department.

Each ‘champion’ received a cash award of RM1,000, a Quality Service Trophy and a Certificate of Appreciation.

Organised by the CPRK Employee Recreation Club, the event also awarded the committee which has hosted more than ten sporting activities, two charitable visits, one blood donation drive, two health talks and a karaoke competition for the hotel’s staff. 

Meanwhile, Muslim Sulaiman from the Engineering Department was declared ‘Crowne Plaza River Kuching Sportsperson of the Year 2007’ for participating in various Inter-hotel Challenges last year. He won RM200 cash, a Certificate of Appreciation, a Crowne Plaza jersey and an automatic nomination for Sports Director 2008.

At the function, the guests were also entertained to interesting colourful performances by the hotel staff.

Taken From:

Eastern Times, Wednesday, January 23, 2008 by Marilyn Ten